Over the last few years the success and popularity of my little ketch, Bessie Ellen, has grown at a fantastic rate, and a number of other vessel owners have approached me requesting assistance with their own marketing. It became apparent that in order to continue to manage Bessie Ellen, as well as other vessels, I would have to work with my marketing company to come up with a solution that was not only best for myself and my own customers, but for other ships too.
The solution that allows us to move forward has turned out to be a new agency, and so VentureSail Holidays was launched at the beginning of this year.
VentureSail is a partnership directed by myself, Nikki, along with Jo Downie & Phil Gendall, who are both from strong marketing backgrounds and based in Cornwall. We will be working together, allowing us to create an agency that will offer you great service, fantastic ships, and an exciting range of amazing destinations.
The benefit to our customers will manifest itself with a prompter response, a seamless booking process and more back office support. (I am often at sea and don’t always get a phone signal). If you have a question or query, there will be a customer service team in our office in Cornwall to help you out. You can still find all our voyage information as usual, as Bessie Ellen will still maintain her own website, newsletters and social media, but with the admin connected to VentureSail Holidays. VentureSail will also have its own website with my voyages on, as well several other ships and their trips too. There is no added cost in booking through VentureSail – but a lot more support around your booking.
I do, of course, understand the importance of “the personal touch”, and in this respect I would like to make it clear that I am still always available to take calls and receive emails directly if you prefer.
If you’d like to learn more about VentureSail, and have first access to all offers, new ships and new voyages, make sure you sign up to the newsletter, which you can do by clicking here.
So from Phil, Jo and myself, we would like to welcome you all aboard our new adventure. Have a nose around at www.venturesailholidays.com and we wish you many happy holidays at sea with us!
Skipper, Nikki Alford